KPME LTD SCHOOL TERMS & CONDITIONS
Our aim is to provide a friendly and comfortable learning environment for all students. When attending our School you are therefore respectfully asked to observe and respect our School Terms and Conditions. Students who fail to observe and respect our Terms and Conditions of attendance may be asked to leave the classroom.
.:Visitor Non-disclosure Agreement
All students and visitors to the classroom and offices at number 21 and 23 will be requested to complete a Visitor Non-Disclosure
Agreement and where appropriate Photography/Videography consent form.
.: Acceptance and Confirmation of Booking
We cannot accommodate requests to reserve spaces on a courses without payment. All course bookings must be accompanied by the relevant deposit or payment in full and spaces are offered on a first come first served basis.
Once your booking request and payment has been received, we will contact you as soon as possible to let you know whether or not a space is available and to confirm your booking.
Please note that a confirmed booking onto one of our courses constitutes an agreement between you, the Student and us Knightsbridge PME Ltd. This agreement is bound by the terms and conditions contained herein. If you do not agree with and cannot abide by any of the terms and conditions stated herein, you should not book onto one of our courses.
All classes are taught in English. All students are required to have a good understanding of the english language in order to attend a class. Students are allowed to bring an interpreter with prior arrangement!
.: VISA Applications
We appreciate that some of our International Students need to apply for a VISA before travelling. We are of course happy to provide a “Letter of Invitation” to a student to help with their VISA application process. Please request this letter filled and returned to us. However, students who require a visa should apply for this in good time and will not be accepted onto a course until we receive confirmation from that a VISA application has been successful, but must notify us when booking.
.: Course Waiting List
We operate a Course Waiting List. When a course is fully booked, you may request to have your name put down on the Course Waiting List. In the event of cancellation by another student, the space will then be offered to students on the waiting list in strict numerical order.
.: Student Cancellations/Refunds/Course Transfers
No refunds or transfers will be given if a student cannot attend a course. The exception to this will be if the class is a sell out and we can sell the canceled space to someone on the waiting list, then the fee will be refunded. In extenuating circumstances a transfer or a refund may be offered at the discretion of Knightsbridge PME Ltd.
.: Cancellation of Course by KPME Ltd
We reserve the right to cancel or change a course, but this will always be as a last resort. If KPME Ltd have no option but to cancel a course, then a full refund of the fee paid by the Student will be given.
.: Course Fees/Packages
As a general rule, our course fees are for the tuition only and do not include the use of materials and equipment unless otherwise stated.
Where a student is required to bring their own supplies, an equipment and materials list will be available prior, to the beginning of each course. This enables each student to organize their own equipment for use in the classroom and therefore removes the need to borrow from fellow students or the teacher. We will endeavour to send this to students with a confirmed booking a minimum of two weeks prior to the commencement of the course. If you do not receive this it is your responsibility to make contact with us to request it.
KPME Ltd cannot and will not be held responsible for loss of tools and equipment whilst on our premises. As many students will have the same products in class, you are advised to clearly mark your tools and equipment in some way to make them easily identified, perhaps with your initials. A permanent marker pen or something similar seems to work well. Please note that your tools and equipment are your responsibility and KPME Ltd cannot and will not be held responsible for any loss or damage of tools and equipment whilst on our premises.
.: Course kit
Where applicable Course Kits that are included within the structure of the course and are NOT exchangeable or refundable under any circumstances.
.: Signing In and Out
Upon arrival you may find that the front door is locked. Please ring the bell for assistance. Upon entry, please report to a staff member in our Retail Showroom where you will be asked to sign in. Before leaving the building please remember to sign out, this is important for your own safety.
.: Student Discounts
When attending one of our courses we offer the student a 10% discount off of product purchased for the purpose of the course. This is not valid for publications and any stock that is already discounted, in which case the price you see is the price you pay. The discount is only available to the student whilst attending the course and does not extend past the last day of the course.
.: Time Keeping
Students are asked to observe good time keeping. Please ensure you know what time your class starts and make suitable arrangements to arrive on time. Classes will start on time and any time missed by a student will be lost. Should the tutor have time during the class to catch the student up without impairing on other students learning time, then this will be done. In the case where a tutor cannot bring the student up to speed the student will need to catch up in their own time.
.: Photography, Video Recording & Intellectual Property Rights
Whilst on our premises students may photograph the work on display within our school, but the use of video cameras is strictly forbidden. This applies to the use of all hardware with video facility i.e.: mobile phones, cameras, tablets, video recorders etc.
By attending one of our classes you, the student, accepts that you, your work and designs may be photographed, reproduced and used in promotional material for the School and that you will not hold KPME Ltd or its employees liable in any way should this happen.
.: Class Marketing/Advertising
Images used to promote class content are for reference only and may not necessarily show the actual project being completed. Projects and course content may be subject to change at any time.
.: Mobile Phones
Whilst in the classroom all mobile phones must be switched off or turned to silent mode. If a call is urgent and needs an urgent response, then we respectfully request that you leave the classroom to make or take the call. Calls of a non- urgent nature can be made at designated break times i.e.: lunchtime.
.: Refreshments and Lunches
During all courses a refreshments station is set up in the classroom, which is self service. You are welcome to help yourself to tea and coffee. Unless otherwise indicated, biscuits, cold drinks such as bottled water and lunch are not provided and students are advised to bring a packed lunch, cold drinks and snacks with them.
Where lunch is provided this will be complimentary, we will include a vegetarian option. However, we are unable to cater for any other additional special dietary requirements and would therefore recommend under these circumstances that you supply your own lunch on the day.
.: Hygiene, Health and Safety
Our classroom is a food handling area. Whilst in our classroom we respectfully request that you observe health, safety and hygiene regulations at all times.
Please leave your work space and any class room equipment as you would expect to find it. Wipe down tables, chairs and floors where necessary. Wash and dry any soiled equipment and return to trays in the centre of the table (where equipment has been provided for your use).
Place bags, work boxes under the tables away from walk ways so as to avoid any trip hazards.
Please wipe up any spills immediately or report to teacher or staff member so as to avoid any slip hazards.
Take care when using sharp objects such as a knives, scissors, scriber's. Place protective covers back over blades where applicable after use.
Report any accidents, however small to your tutor or a member of staff and complete the accident report book.
A first aid kit is positioned at each end of the classroom near to the sinks.
In the event of fire or cause for evacuation, your tutor or staff member will lead you to a designated meeting point. If asked to evacuate, please leave the building by the designated exit point leaving your personal effects behind. It is the students responsibility to make themselves aware of the evacuation procedure, details of which are posted.
.: Sickness and Diarrhoea
Please do not attend any of our classes if you are or were suffering with sickness and/or Diarrhoea in the last 48 hours. You must not enter the classroom until you are 48 hours clear from the last time you were sick or had diarrhoea.
We operate a no smoking policy within our buildings. Smokers may smoke in the designated smoking areas outside.
The covered area at the far corner of the car park (which doubles as a bicycle park) is the designated area for smoking.
.: Electric Cigarette
We do not allow ELECTRIC CIGARETTES to be used on the premises. Students who fail to obey this rule will be asked to leave the premises.
.: Dress Code
All students should wear appropriate clothing when entering our classroom. An apron or chefs jacket should be worn. Please tie back long hair.
It is important that sensible footwear is worn in the class room and the soles do not mark the class room floor (NOT TRAINERS please).
.: PME Professional Diploma Students
For students attending our PME Professional Diploma Classes, please note that Diploma and Masters Certificates are only issued once a student has completed all the required elements of the course to a suitable standard. You are advised that Diploma and Masters Certificates may be with held at the discretion of Knightsbridge PME Ltd where a student has not met this criteria.
In the case of a Diploma Certificate being with held, for non-completion of work due to absence from class, the option to catch up and submit work for assessment at a later date will be given to the student with dates and times to be mutually agreed between the student and KPME Ltd.
In the case of a Diploma Certificate being with held for work that has not met the required standard, the option to redo the work and submit for assessment at a later date will be given with a time scale to be mutually agreed between the student and KPME Ltd. This work may be submitted in person or pictorial evidence submitted by post or email to our Head of School.
.: Copied Products
PME do not package our products for anyone else. If it doesn't say PME on it, then it is not an original PME Item. Please be advised that there are many inferior copies of our products currently being sold in the market place. Please do not get caught out by buying cheap imitations.
You are advised that we do not allow copied products to be brought into our classroom.
.: Student Feedback
We do not issue class evaluation forms at the end of any of our classes. However, we do appreciate any feedback/comments that you may wish to share with us. Any feedback or comments may be sent to our Head of School at the address listed above.
.: Parking Facilities
We have ample on site parking for all students which is free of charge. At Enfield Unit, if the car park at Unit 23 is full, you may park in our other car park next door at Unit 21. Please do not leave any valuables in your car and note that parking in our car parks is at your own risk and KPME Ltd will not be held responsible for any loss or damage whilst parked at our premises.
Where applicable, if a complimentary lunch is included and served upstairs in our Test Kitchen, this is not currently accessible to wheelchair users or those who cannot climb stairs. In this case, we will make arrangements for lunch to be delivered to the ground floor classroom for consumption.
.: Disabled Access
Please advise us of any special needs or requirements at the time of booking.
At Enfield, dedicated parking bays are positioned at the entrance to the Retail Showroom and marked with the disabled symbol.
Our main classroom is located on the ground floor and totally accessible via the Retail Showroom for wheelchair users.
Disabled toilet facilities are also located on the ground floor.
Where applicable, if a complimentary lunch is included and served upstairs in the Test kitchen, this is not currently accessible to wheelchair users or those who cannot climb stairs. In this case, we will make arrangements for lunch to be delivered to the ground floor.
.: Travel and Accommodation
Students traveling from further a field wishing to stay in the local area, are responsible for making their own travel and accommodation arrangements at their own expense. We can provide a list detailing some local hotels and transportation details to assist you with your travel plans. Please contact our Retail Showroom or Head of School for details.
Enfield Unit .: 23 Riverwalk Road, Off Jeffreys Road, Enfield, EN3 7QN
.: Sat Nav
Please note that some Sat Nav's do not recognise Riverwalk Road or our post code. It is usually best to program in Jeffreys Road as this is always recognised.
Knightsbridge PME is positioned within the new Riverwalk Business Park, off Jeffreys Road, running parallel with Mollison Avenue (A1055), which forms part of the North South route. This connects within approximately three miles northwards to the A10/M25 at J25 and southwards with the A406 (North Circular Road). Located near the M25 and Brimsdown Station, there is direct access to London.
.: Public Transport - Trains
Brimsdown Station (Green Street, Enfield, London, EN3 7SH) is within walking distance of Knightsbridge PME premises and has good transport links to London, to the City and West End with regular over-ground services into London Liverpool Street Station (23 minutes). Underground Tube connections are available at Tottenham Hale (Victoria Line), along with express train connections to Stansted Airport (32 minutes).
.: Brimsdown Railway Station to Knightsbridge PME
1. If you have travelled from London you will have to cross the Railway line via the subway then Right into Green Street. Stay on this side of the road with McDonald's on the Left.
2. Continue a short distance along Green Street to traffic lights on Mollison Avenue. Cross over the road at the lights and turn right.
3. Follow Mollison Avenue, crossing the road at the roundabout and continue a short distance on Mollison Avenue and turn Left into Jeffreys Road.
4. Continue along Jeffreys Road for approximately 5 minutes and you will find Riverwalk Road on the Left.
5. Knightsbridge PME is at the far end of this road on your Right.
6. The school is located in unit 23. (see Map below).
- London City Airport is approximately 35min from Enfield Unit and 33min from Romford Unit.
- Stansted Airport is approximately 45min from Enfield Unit and 43min from Romford Unit.
Heathrow Airport is approximately 1hour from Enfield Unit and 1 hour 15min from Romford Unit.
Gatwick Airport is approximately 1hour 20min from Enfield Unit and 1hour 10min from Romford Unit.
London's newest airport - London Southend Airport is approximately 1 hour from Enfield Unit and 55min from Romford Unit.